MOVING FAQS

THE PROFESSIONALS MOVING SPECIALISTS MAPLE RIDGE

We are the largest moving company in Maple Ridge. We provide premier house and commercial moving services for those within Canada.


  • DO YOU PROTECT MY FURNITURE WHEN YOU MOVE IT?
  • WHAT DOES THE TRAVEL FEE COVER?
  • WHAT HAPPENS IF MY ITEMS ARE DAMAGED DURING THE MOVE?
  • WHAT HAPPENS IF MY HOME IS DAMAGED DURING THE MOVE?
  • DO YOU MOVE IN THE RAIN OR SNOW? IF SO, HOW DO YOU PROTECT MY ITEMS?
  • DO YOU PROTECT MY HARDWOOD FLOORS, CARPET, OR TILE?
  • WHAT HAPPENS IF ALL OF MY ITEMS DON’T FIT ON ONE TRUCK?
  • CAN YOU MOVE PLANTS?
  • HOW IS MY FURNITURE PROTECTED WHEN YOU MOVE IT?
  • DO YOUR PRICES CHANGE ON THE WEEKENDS?
  • ARE YOU LICENSED OR INSURED?
  • DO YOU HAVE ANY HIDDEN FEES?
  • WHAT FORM OF PAYMENT DO YOU ACCEPT?
  • DO YOU MOVE PIANOS?
  • ‍ WHAT DON’T YOU MOVE?
DO YOU PROTECT MY FURNITURE WHEN YOU MOVE IT?

At Moving Butlers, we take extra care of your furniture by protecting it with heavy-duty storage blankets in your home before transportation. If your items need an extra layer of protection, no problem – we also carry shrink wrap. Rest assured, knowing that your belongings are safe with us.

WHAT DOES THE TRAVEL FEE COVER?

With our one flat rate, we’ll come to you and then return back to the office – all included in the price. And because we always want to be upfront with pricing, there will never be surprises for you.

WHAT HAPPENS IF MY ITEMS ARE DAMAGED DURING THE MOVE?

We are required by law to pay $.60 per pound for any “damaged” item. We can repair or replace any item that is unable to be fixed if we so choose. All claims for damage (s) must be submitted in writing to Moving Butlers within 10 days after your relocation is completed. Please keep in mind that, unless otherwise specified, we have no obligation to accept any damage claims made afterward than 10 days following the completion of your move.

WHAT HAPPENS IF MY HOME IS DAMAGED DURING THE MOVE?

Any cosmetic damage to walls, floors, and ceilings will be repaired. If the damage is not easily repairable, our insurance agent or a settlement will be reached.

DO YOU MOVE IN THE RAIN OR SNOW? IF SO, HOW DO YOU PROTECT MY ITEMS?

Yes, we can move in any sort of weather. All goods will be covered with storage pads or shrink wrap as they exit your home and dry after entering the truck or your new house.

DO YOU PROTECT MY HARDWOOD FLOORS, CARPET, OR TILE?

We genuinely care about your move. When we arrive at your home, we will protect all of your hardwood and tile flooring for free. If you want a complete carpet barrier, we can also provide that for a modest price. Our objective is to make your relocation as simple as possible. You can trust us to keep your house safe.

WHAT HAPPENS IF ALL OF MY ITEMS DON’T FIT ON ONE TRUCK?

The moving company will calculate the number of trucks you’ll need. If none of your items can fit on one truck, the team will either make a second trip or dispatch an additional vehicle.

CAN YOU MOVE PLANTS?

Yes, however, carefully moving your plants ahead of time is the best way to ensure they won’t get damaged.

HOW IS MY FURNITURE PROTECTED WHEN YOU MOVE IT?

We used padded dollies and shoulder harnesses to keep your furniture from being damaged. If needed, our Maple Ridge movers will wrap your items to protect them further.

DO YOUR PRICES CHANGE ON THE WEEKENDS?

Because of the higher operational expenses, We may charge peak pricing during busier seasons. However, we always give upfront prices during the estimate procedure, and you will know the hourly fee before making your booking. There will be no unpleasant surprises on move day! ​‍

ARE YOU LICENSED OR INSURED?

You don’t need to worry about anything when you book with us- all our local movers Maple Ridge locations are insured and licensed. Moving can be tough, but our moving Specialists are trained to make your day as easy as possible. In fact, it might even be enjoyable!

DO YOU HAVE ANY HIDDEN FEES?

Our pricing is always upfront, so there are no hidden surprises or fees. We charge an hourly rate and a flat travel fee that you will be aware of before we even start moving. Our amazing staff takes pride in their work and provides moving services with a smile! If you want a more accurate estimate, please contact us today for a free in-home estimate.

WHAT FORM OF PAYMENT DO YOU ACCEPT?

Moving Butlers accept credit card payments; some locations also accept cheques or cash.

DO YOU MOVE PIANOS?

We safely and securely move upright (spinet), console, grand, and baby grand pianos. We need to come to give you an on-sight estimate for a grand or baby grand piano just to ensure we can keep it secure during the move.

‍ WHAT DON’T YOU MOVE?

We don’t usually move these items for you. Please call Moving Butlers to speak with one of our experienced movers about your specific moving requirements, and we’ll do everything we can to satisfy them.

  • Grand pianos and baby grand pianos
  • Extremely heavy items, such as safes
  • Extremely valuable items, such as jewelry, paintings, chandeliers, and fine wines
  • Ammunition, firearms, and combustible items
  • Appliances connected to, or items containing, gas
  • Cars
  • Pets


We Are Leader in Maple Ridge For Moving Services

Start Your Move Right Now! Get A Free Moving Quote Today!


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